Kensington Research's Frank Dal Bello appears on WGN-Radio

Chicago's WGN Radio, a 50,000 watt power house, is one of Chicago's top-rated stations. This afternoon, Bill Moller, subbing for regular mid-day host John Williams, interviewed Frank Dal Bello of Kensington Research and Recovery, a Chicago-based firm. Eight days ago I related my experience with an overpayment we made to the Cook County Treasurer's Office. Maria Pappas is the Cook County treasurer. We received an official, scary looking property tax bill from the county, in the name of our home's previous owner, which we paid. Like most people these days, our property tax bill is included in our mortgage payment. As I explained in that post, it was a struggle to get our money back.

Dal Bello reiterated what I wrote last week, "If the county was doing its job, there would be no need for (Kensington) to exist."

The treasurer's office claims it's quite easy to recover overpayments, but does not automatically inform property owners that they've paid too much. Dal Bello says "some letters are sent, but it's just enough of an effort to say they're doing something."

According to Dal Bello, about 20,000 Cook taypayers overpay annually.

That sounds like the Cook County I know. Along those same lines, no one from the treasurer's office bothered to appear with Dal Bello and Moller.

About Kensington: Like the better known Keane Tracers, Kensington searches public records to find unclaimed monies. While searching Cook County records, it finds overpayments and double-payments. They inform the individuals who've overpaid, and the offer to get their cash back--Kensington keeps half.

This is important: After five years, if the overpayers do not collect their money, the county keeps it, Dal Bello added that "there is no recourse to recover this money" after that time has passed. Dal Bello believes that "roughly $20 million is kept by the county."

Yes, it may not seem fair that Kensington keeps half of the money they find as its commission. But as I stated in my post last week, and Dal Bello reiterated it, many people instead head to the Cook County Treasurer's web site, or call a special telephone number and begin the process, a difficult one I'd like to add, of getting their money back. But not everyone has internet access.

A bill in the Illinois General Assembly will limit fees companies like Kensington can charge to just a 10 percent cut. Fair? Perhaps. But it will put Kensington out of business. And it may mean the county, which just raised upped its sales tax levy by one percent, will keep even more money.

Kensington's Dal Bello believes that of Illinois' 102 counties, Cook is the only one that doesn't automatically inform taxpayers that they've paid too much.

County officials told WGN's Moller, off-air, that because of the enormity of Cook's population, over 5.3 million people, that it's too difficult to do.

But would an earnest effort by Maria Pappas' office cost more than $20 million? Or $1 million? The government, and I may be naïve on this point, is supposed to exist to serve the people--not the other way around.

Related post:

Cook County treasurer's office working against taxpayers

Technorati tags: Illinois Cook County government law legal taxes red tape Maria Pappas Business WGN